Five processes have been put in place to ensure translation quality 

            which include translation accuracy and cultural sensitivity of the target language. 

1. Confirmation of demands

Languages, delivery deadline, typesetting requirements, levels of translation, terminology.

2. Customized resources

Exclusive translation team, expert consultants, proofreaders, quality control, typesetting.

3. Project supervision

Spot checks of translation materials in the middle of service (terminology checks, spot checks for mistakes and checking the satisfaction of special requirements of customers) → professional proofreading → quality control → typesetting → expert review.

4. Submission of finished product 

The final documents are submitted to the client after the project compliance review. If necessary, the project team will make further improvements upon receiving the customer’s feedback.

5. After-sales service

Gather technical terms, customer feedback, and translator evaluations, and then update the customer files.